Housing

The Deposit-Before-Viewing Scam: Why You Never Pay to Hold a Dutch Room

July 26, 20269 min readMoveHere Team

Someone has a room. It looks good, the price is reasonable, and there are twenty other people interested. They will hold it for you — you just need to transfer the deposit today. You can see it when you arrive.

This is the scam that takes more money from international students than any other, and it works because everything about it feels reasonable when you are 3,000 km away and term starts in six weeks. There is one rule that makes you immune to it: you do not send money for a room that you, or someone you trust, has not physically stood inside.

Why this scam targets you specifically

A Dutch student who grew up in Utrecht will not fall for this. They know the market, they can cycle to a viewing this afternoon, and they have friends who can check an address.

You have none of that. You are abroad, you cannot view anything in person, you have a hard deadline, and you have probably already been rejected from ten listings. The scammer is not exploiting stupidity — they are exploiting distance and a deadline. That is why the pitch is always built around urgency.

The one rule

No legitimate Dutch landlord needs money from you before you have seen the property and signed a contract. Not a deposit, not a "reservation fee", not a "proof of seriousness". Not one euro.

What the messages actually look like

The scripts are remarkably consistent. If you see these beats in sequence, you are being worked:

  1. Fast, warm, over-friendly reply. Real landlords in a market this tight are curt. Someone who writes you three enthusiastic paragraphs within four minutes of your first message wants something.
  2. A reason they cannot show you the room. Working abroad, a family emergency, currently in another country for a contract, the previous tenant is still there for two weeks.
  3. A stated preference for you. "I want a quiet, serious student, not party people." It creates the feeling that you have been selected rather than targeted.
  4. The pivot to money. A deposit, one month's rent, or both, to "take the listing down".
  5. Escalating urgency. A second interested person appears. The deadline is today. The tone shifts from warm to slightly impatient.

If you push back and ask for a video call showing the room live, the conversation ends or the excuses multiply. That is your answer.

The payment methods that give it away

How you are asked to pay tells you more than anything in the listing.

MethodWhat it means
Western Union, MoneyGramUntraceable and unrecoverable. Never legitimate for rent.
Crypto of any kindSame. No legitimate Dutch landlord asks for this.
Gift cards or vouchersAlways a scam, without exception.
A "secure" link that looks like Airbnb or BookingFake. If you did not start on the official site yourself, it is not the official site.
Bank transfer to a personal account abroadVery high risk. Dutch landlords use Dutch accounts (IBAN starting NL).
Bank transfer to a Dutch IBANNormal for a real tenancy — but only after a signed contract and a viewing.

A Dutch IBAN is not proof of legitimacy. Money mule accounts exist. It only removes one red flag.

Not sure if a listing is real?

Get your free relocation plan and know exactly which platforms and steps to trust.

Start Free Quiz

How to verify a room before you pay anything

These take about twenty minutes total and they defeat almost every version of this scam.

1. Reverse image search the photos

Right-click each photo and search it on Google Images or TinEye. Scam listings recycle photos from Airbnb, real estate listings in other countries, and furniture catalogues. If the same "room" appears in three cities, you are done.

2. Check who owns the building

The Kadaster, the Dutch land registry, will sell you the ownership record for an address for a few euros.

If the name on the record does not match the person you are talking to, ask why. Subletting and management companies are legitimate and common, but a real one can explain the relationship and show you written permission from the owner.

3. Put the address in Google Street View

Does the building exist? Is it residential? Does the front door match the photos? Scammers frequently use addresses that turn out to be a shop, a canal, or a building that does not exist.

4. Ask for a live video call

Not a video. A live call, where you ask them to walk to the window and show you the street, then open a cupboard you name. Recorded walkthroughs are stolen from other listings. A live call cannot be faked and takes a real landlord four minutes.

5. Search the phone number and email

Paste both into Google and into the big student housing Facebook groups for that city. Other students report scammers there, often within days.

Do this even when everything seems fine

The listings that cost people money are the ones that look fine. That is the entire point of the scam. Run the checks anyway.

What a legitimate first payment actually looks like

For a real Dutch tenancy, money moves in roughly this order:

  1. You view the property, in person or via a live video call with someone you have verified.
  2. You receive a written contract (huurovereenkomst) with the landlord's full name, the address, the rent, what is included, and the deposit amount.
  3. You read it, and only then sign it.
  4. You transfer the deposit and the first month's rent to the account named in the contract.
  5. You do a check-in inspectie — a written, photographed record of the property's condition — before or on the day you get the keys.

The deposit itself is capped: since July 2023 the Wet goed verhuurderschap limits a rental deposit to a maximum of two months' basic rent.

Anyone asking for three months up front is either breaking the law or not a landlord.

Guided Move members get their contract read before they sign it, which is the step where most bad terms are still reversible.

If you already paid

Move fast. Recovery is unlikely but not impossible, and the reporting still matters.

  • Call your bank immediately and ask them to attempt a recall of the transfer. Within a few hours there is sometimes a real chance; after a few days there is almost none.
  • File a police report at politie.nl. You can report fraud online. You will need it for any insurance or bank claim, and it feeds the fraud databases.
  • Report the listing to the platform, with the profile link and the account details you paid into.
  • Post the details in the student housing group for that city. It will stop the next person, which is worth more than it sounds.
  • Do not pay again. A common follow-up is a "recovery agent" who offers to get your money back for a fee. That is the same people.

You are not stupid, and you are not the first. This scam takes money from careful people every single admissions cycle.

Frequently asked questions

Is it ever normal to pay a deposit before seeing a Dutch room?

No. For a standard private tenancy you view first, sign a contract second, and pay third. The only common exception is university-arranged or housing-corporation accommodation booked through an official institutional portal, where you are paying a known organisation rather than an individual — and even then you pay through the organisation's own website, never by transfer to a personal account.

What is the maximum deposit a Dutch landlord can ask for?

Two months' basic rent. The Wet goed verhuurderschap, in force since July 2023, caps rental deposits at two months and requires the landlord to return it within fourteen days of the tenancy ending, or thirty days if there are deductions they have to itemise. A request for three or more months is a warning sign in itself.

The landlord sent me a contract before I paid. Doesn't that make it safe?

Not on its own. Fake contracts are trivial to produce and scammers send them routinely because they make the transaction feel official. A contract is only meaningful alongside a verified identity, a verified address, and a viewing. Check the owner against the Kadaster record and insist on a live video call before any money moves.

Can I get my money back if I already transferred it?

Sometimes, if you act within hours. Call your bank and ask them to attempt a recall of the SEPA transfer — success depends on whether the funds have already been withdrawn, which usually happens quickly. After that, recovery is rare. File a report at politie.nl regardless, both for any claim you might make and because it contributes to catching repeat offenders.

How do I find real listings without exposing myself to this?

Use platforms where listings are tied to verified accounts, start with university-partnered and housing-corporation options, and treat every private listing as unverified until you have done the Kadaster and video-call checks. Our guide to the best student housing websites covers which platforms are worth your time and which are mostly noise.

Keep reading

Confused about your relocation?

Answer four questions and get a plan built around your city, your timeline, and what you still have to sort out.

Start Free Assessment